The Noise App

Is noise a nuisance in your neighbourhood?

Magenta Living understands that persistent noise nuisances can be upsetting for you and your family. It can also be seen as a form of anti-social behaviour.

If you're suffering from persistent noise where you live, you can now record it and report it to us via ' The Noise app' which is free to download and easy to use. 

Recordings made will be received by our Neighbourhood Management Team who will then investigate the matter.

You can download 'The Noise App' free from the App Store, on an iPhone, or free from the Google Play Store, on any Android phone.

You will need to register and set up an account, choosing Magenta Living as your housing provider during the setup.

For further details visit: www.thenoiseapp.com
 

Useful information about The Noise App

User guide: https://signin.riams.org/files/display_inline/39917

Overview: https://signin.riams.org/files/display_inline/30811

 

Noise App Walk-through video

 

The Noise App Terms & Conditions Form

ASB The Noise App Terms & Conditions

Note: Questions marked by * are mandatory

View our Privacy Notice to see how we use your information. 

Terms & Conditions Noise app use

Conditions of responsible use, I understand that:

1. The noise app will be used solely for the purpose of recording noise I reasonably consider to be a nuisance, and which infringes my right to quiet and peaceful enjoyment of my property and my general wellbeing.
2. The noise app should be used only when noise is clearly audible in my premises and only at times that are unreasonable.
3. You must not use the app to record in public places including communal areas.
4. The noise app should not be used outside my premises or in a way that intrudes into another person’s premises or dwelling.
5. The noise app should be used in a way that is consistent with the purpose of obtaining recording(s) of a noise nuisance, or of conduct capable of causing nuisance or annoyance, or causing harassment alarm or distress, and in a way that will facilitate the use of the recording(s) as part of legal proceedings or in asserting my legal rights.
6. The noise app should not be used in a manner that will could be perceived to be threatening or harassing anyone and should not be used for any improper or unlawful purpose or activity.
7. As a user of the noise app, I will not tamper with, falsify or enhance any noise recording made using the App.
8. As a user, I will immediately upload the recorded information using the appropriate procedures and will not interfere with or use the information thereafter unless as part of legal proceedings.
9. If Magenta Living provide me with a mobile device, it is my full responsibility to ensure the phone is returned in working order and in good condition. If not, I understand that I will be charged the cost of replacing the phone.

I have read, understand and agree to abide by the above noise app terms and conditions and agree to only use the app in the manor for which it is provided: