What is Magenta Voice?
Magenta Voice is our platform for customer involvement. As a valued Magenta customer, we want you to be involved in providing feedback and shaping our services. Magenta Voice is designed to make it easy for you to share your thoughts anonymously, give feedback and influence what matters to you.
Why Join Magenta Voice?
Every conversation, survey, and idea brings us closer to achieving our goal of 85% customer satisfaction by 2030. Magenta Voice is more than just feedback, it's about listening, building trust, creating partnerships, and shaping services that are fair and inclusive for everyone.
It's easy. Joining takes less than a minute, and you can take part as much or as little as you like.
It's rewarding. Every activity gives you a chance to win a £20 Love2Shop voucher each month.
It's influential. Your views directly shape how Magenta delivers services.
It's growing. Hundreds of customers have already joined, so don't miss your chance to have your say.
It's about you. Your feedback is anonymous, so be as honest as you can.
What happens after you register?
You'll receive an activation email - click the link to activate your account
Check your junk folder for the activation link if it doesn't appear in your inbox straight away
Once verified, sign in with your email and password
If you're having trouble setting up your account, please contact us and we'll be happy to help
We look forward to your active participation and valuable contributions!
Need to make a complaint?
We know things don’t always go to plan. If something hasn’t gone right, we’re here to listen, support you, and put things right as quickly as we can.