Following the issues with Microsoft, we’re busier than normal, so call wait times may be longer. This is also impacting any emails sent to us which may take longer to reply to.
For a quicker and easier way to manage your account, visit MyMagenta, our customer portal to report non-emergency repairs, manage appointments, make payments and more. If your query isn't urgent, please consider using this option or calling back another time.
Thank you for your patience.
Opening doors together
Our Opening Doors Together film shares powerful stories from our customers, alongside reflections from Wirral's Mayor, Cllr Brian Kenny, who highlights the positive impact the JobsPlus scheme is having.
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