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  • Damp and Mould 

    Find out what it is and what to do if you find it in your home

    Click here to report it to us

    https://www.magentaliving.org.uk/damp-and-mould

  • Login to MyMagenta today!

    Not registered? Click the button below to create your account.

    Register here

  • Get involved and provide your feedback!

    Sign up to Magenta Voice to share your views on the services we provide and help shape how we work!

    Click here

  • Our Tenant Satisfaction Measures are now live!

    The measures should let you as customers see how well we are performing.

    Click here

What would you like to do today?

  1. image-the-home.png
    Find a Home
  2. image-paying-rent.png
    Paying your Rent
  3. image-welfare.png
    Welfare & Benefits Advice
  4. image-repair.png
    Need a Repair?
  5. image-Neighbourhoods-Pin-icon.png
    You and Your Home
  6. image-Damo and mould icon.png
    Damp and Mould
  7. image-ASB.png
    Anti-Social Behaviour

Latest News

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You Said, We Did – Strengthening Our ASB Policy Through Your Feedback

At Magenta Living, your voice shapes the way we work. Recently, more than 80 customers took part in a Magenta Voice survey and phone interviews to share their thoughts on our Anti-social Behaviour (AS...

Posted on at by Kirsty Jones

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Have Your Say: Help Shape Our Customer Needs Policy

We're reviewing our Customer Needs Policy and would love to hear your thoughts. Your experiences help us understand what matters most to you and how well we support your individual needs and circumsta...

Posted on at

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Important information about your rent from April 2026

This article explains the upcoming changes to rent and service charges from April 2026 and how this may affect you. We've also included helpful information about benefits, payment methods and support ...

Posted on at

MyMagenta

Did you know the quickest and easiest way to report a non-emergency repair is through MyMagenta, our customer portal.

MyMagenta allows you to choose the repair and book a repair appointment in less than five minutes! You can also make a payment, check your rent balance and more.

To log in or register for an account, click here: MyMagenta

If you're not yet registered, you're missing out! To register, you'll need an active email address, your tenancy and payment reference numbers (which we can provide to you if you've not got them to hand).

Save time and use MyMagenta - our customer portal is easy to use, anytime, anywhere!

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Welcome to our website 

 

Magenta Living is a not-for-profit housing provider, currently owning and managing just under 13,000 properties. We are the largest affordable housing provider in Wirral, housing just under 10 per cent of Wirral’s population, and operating across the northwest. Find out more by clicking About Us.

 

Magenta Strategic Vision – The Road to 2030

What we refer to as ‘The Road to 2030’ is the Magenta Strategic Vision and Plan. The plan sets out how we will deliver our purpose and vision to empower people and open doors to homes full of love, communities full of life and a world full of possibilities. The plan was created in collaboration with our colleagues, customers and Board. Here you can read our Strategic Vision & Plan.

 

 

 

Our Purpose Vision & Value