Latest News

Remembering Muriel Wilkinson BEM

It is with great regret that we announce the sad passing of our tenant and Board Director, Muriel Wilkinson BEM. Muriel was a real tenant champion and a local volunteer, providing support to other Resident Associations across Wirral whenever needed. Muriel was well known within all of our communities bringing good judgement and impartiality and was the Chair of the Wirral Residents Umbrella Association, demonstrating Muriel’s passion for sharing and promoting good practice and supporting the development of community activities across all of our neighbourhoods. Muriel was awarded her BEM in 2019 for her services to housing after being nominated by the National Housing Federation given that she had dedicated her life to giving a voice to tenants living in affordable housing. Muriel also ensured that Magenta Living remained accountable to all of its tenants and customers. Muriel represented all Magenta Living’s tenants at Board level, a role she undertook in 2013.

Following the Grenfell Tower tragedy, in a show of sympathy and mutual support for fellow residents, Muriel was central in organising a donation from Wirral residents to Grenfell survivors and members of the Fire Service who had worked to combat the blaze. Muriel was also key to the development of ‘Magenta Communities’ a Committee of the Board that ensured Magenta Living continues to maximise the social value we create across our neighbourhoods - this was something Muriel very much supported. Muriel’s selfless community work and relentless drive to ensure social housing tenants get quality services have had a huge impact within our communities and we will continue this legacy. Muriel was well known not only to her neighbours in Sunningdale, Moreton where she kept everyone busy with her activities including the regular luncheon club, but also within our wider communities as well as with colleagues she worked with here at Magenta Living. We have already received many kind words and messages from involved residents and Board Directors about Muriel. This is a time to reflect on the great work that Muriel did and we know she will be very much missed as we remember her as a true community and tenant champion.

Read more — 'Remembering Muriel Wilkinson BEM'

Three Sails Point coming soon to Widnes

A partnership between Wirral based Magenta Living and Halton Housing will bring much-needed affordable residential housing to Widnes. Three Sails Point is located near to all the new, exciting amenities, including local leisure and commercial facilities, making this an ideal location near to the waterfront.


Three Sails Point on Carter House Way, Widnes will provide 158 stunning new homes across the first two phases, including a mix of affordable rent, shared ownership, and outright sale. All homes will benefit from a modern specification and are designed by MPSL Planning & Design. The shared ownership and outright sale homes will be marketed for sale by Open Door Properties who are part of Halton Housing. Mulbury are the main contractor overseeing the £22.9million development which includes funding from Homes England.


Paul Anson, Executive Director for Business Growth and Resilience for affordable housing provider Magenta Living shared his support of the development: “We are delighted to officially launch Three Sails Point, which is Magenta Living’s biggest development to date. It’s exciting to be working with our partners as we re-vitalise what was a disused site into a vibrant place to live. We are bringing new homes, energy and of course jobs to the local economy. Our partnership with Halton Housing and Open Door is a positive one given they will expertly market and sell the properties to the local community and beyond to help create a thriving place to live.”


Director of Development and Growth for Halton Housing Paul Mullane echoed the sentiment: “Three Sails Point brings new life to the area and with its location close to the amenities of The Hive, Mersey Gateway, and motorway links, we are confident this scheme will make a big impact to the local community. We are already underway with the build which is being completed by respected contractor Mulbury. The site has been meticulously remediated to transform it and we expect first sales in Spring 2021.”


Open Door are commissioned to sell the properties on behalf of Magenta Living and Halton Housing and their Managing Director Rob Poole is excited by the challenge: “My team are motivated and ready to go. Three Sails Point is a new, exciting development and has a great mix of housing to appeal to all facets of the local community and beyond with a specification to match. The variation in house types ensures this mixed tenure development makes the most of the TransPennine route as well as the Mersey estuary vista. The sales launch will be confirmed shortly with computer-generated images for those who want an early view. Details on the show home and how to view will be released over the coming weeks.”

Read more — 'Three Sails Point coming soon to Widnes'

ESG Social Housing Working Group

Sustainability reporting standard launched by the social housing sector to help unlock ESG investment to tackle the UK’s housing crisis.

A total of 70 banks, investors and housing associations have today become early adopters of an industry-led sustainability reporting standard designed to unlock institutional investment to help tackle the UK’s deepening housing crisis.

  • The Sustainability Reporting Standard for Social Housing (“the Standard”) will address the lack of transparency, consistency and comparability in reporting ESG performance
  • Lloyds, NatWest, LGIM Real Assets and M&G are among 31 investors and lenders already committed to the Standard
  • Social housing is understood to be first UK sector to come together with lenders and investors to create a common sustainability reporting standard
  • Standard offers a blueprint to other sectors where a multitude of ESG reporting frameworks is fuelling inconsistency and a lack of transparency
  • Roll-out of the Standard across the social housing sector will be governed by a new industry representative standards board, which will be operational in 2021.

The Sustainability Reporting Standard for Social Housing was unveiled today by the ESG Social Housing Working Group, a unique collaboration of 18 banks and investors, housing associations, service providers and impact investing organisations. 


A list of all housing associations that have signed up to 'The Standard'

The working group was set up in 2019 in response to concerns ESG investment was being inhibited by the absence of a common reporting standard. As with many other sectors across the economy, there has been a plethora of ESG reporting frameworks, resulting in reporting that lacked transparency, was prone to inconsistency and was incomparable. 


The aim of the Standard is to provide a voluntary reporting framework for housing providers to report on their ESG performance in a transparent, consistent and comparable way. This will make it easier for lenders and investors to assess the ESG performance of housing providers, identify ESG risks and opportunities to create positive social and environmental outcomes.   


So far, 70 organisations (39 housing associations and 31 lenders and investors) have committed to become early adopters of the Standard. Participating housing associations – including Sovereign, Optivo, Clarion and Peabody – will report against the standard on an annual basis. Meanwhile lenders and investors, including Lloyds Banking Group, LGIM Real Assets, M&G and NatWest, have agreed to use the standard in their investment and credit policies, processes and/or product design.  


The Standard covers 48 criteria across ESG considerations such as affordability, fire safety and net zero carbon emissions, which are unveiled in a final report of the working group today. The report follows an earlier draft of the criteria, published in May as part of a sector-wide consultation. The consultation received feedback from more than 400 individuals, including representatives from housing associations, investors, trade bodies, financial experts and tenants’ groups. 


The Standard will be overseen by a new Social and Affordable Housing: Sustainability Reporting Standards Board, which will be established in early 2021. A Governance Steering Committee has been set-up to oversee the establishment of this board, chaired by Susan Hickey, a former Chief Financial Officer at Peabody Trust, with secretariat support from the Impact Investing Institute. 

To find out more, please visit:

Read more — 'ESG Social Housing Working Group'

Creating greener spaces in our neighbourhoods

We are keeping our promises to residents, helping to improve their environment and love where they live in these challenging times.

Maureen, Environmental Services Manager and Greg, Contracts Manager, have been very busy recently working with Wirral Council Parks and Gardens as well as the Deputy Leader of Wirral Council, Cllr Anita Leech. 9,000 bulbs were planted across the grassed verges of Orchard Road and Ivy Lane neighbourhoods in Moreton.  


Due to COVID restrictions, unfortunately, we couldn’t get the community involved in the planting this time, but we hope they will appreciate it. 


Magenta Living Staff Laying Turf

Cllr Leech for Leasowe and Moreton wards said: “It has been a fantastic opportunity to demonstrate our continued partnership working with Magenta Living. Residents in the Ivy Lane area told us that they see splashes of colour across the borough but not in their area, so as local Councillors we worked with the Council and Magenta Living to put that right. 


“Magenta Living donated 2,000 bulbs to support the event and 7,000 bulbs were purchased through constituency funds, which are used to support such requests within the community.” 


Maureen, Magenta Living's Environmental Services Manager said: “As I’m now one of our Climate Vision Champions, anything I can do to make a positive impact on climate change then I’m straight on it. Greg Povall and I are working closely on our own plan to develop more wildlife meadows, plant trees in our communal spaces and carry out more planting and education days in partnership with Wirral Council.

"The impact of climate change can be significantly lessened if we all take steps now to reduce carbon pollution. As Champions for the environment, Greg and I are ensuring our teams are doing our best to make that happen.”

Read more — 'Creating greener spaces in our neighbourhoods'

Independent Survey by IFF Research

Magenta Living have employed an external organisation IFF Research to undertake surveys on our behalf. This helps us get independent feedback so we can understand the needs of our customers now and in the future.


If you are contacted by IFF Research and you are concerned about their identity, please call our Contact Centre on 0808 100 9596 where our advisors will be happy to assist.


IFF Research will never ask you for personal or financial information. If you are asked for this information, please end the call and contact us on 0808 100 9596


For more information on being fraud aware, please visit the Action Fraud website

To view Magenta Living's privacy policies, please visit:

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COVID-19 Wirral Lockdown Restrictions - 22 Sept 2020

Following the government announcement on Friday 18th September that there would be local restrictions introduced in areas of the North West, including Wirral, in response to the rising numbers of COVID-19 infections in the region, Public Health Wirral confirmed a 'local lockdown' for the area had been put in place with the following restrictions in place from Tuesday 22nd September:

  • Residents must not socialise with other people outside of their own households or support bubble in private homes and gardens
  • Hospitality for food and drink will be restricted to table service only
  • Late night operating hours will be restricted, with Leisure and entertainment venues including restaurants, pubs, and cinemas, required to close between 10pm to 5am


Residents are also advised to adhere to the following guidance to further reduce rates of infection:

  • Only to use public transport for essential purposes, such as travelling to school or work
  • Avoid attending amateur and semi-professional sporting events as spectators

We understand that the restrictions will be reviewed but are expected to remain in place for a number of weeks.

The latest updates will be shared via Wirral Council on social media, and, as swiftly as possible.

Follow Wirral Council on Social Media: 


Information Breakdown
Topic Summary
New Restrictions

From 22nd September, Wirral, along with the five other Merseyside boroughs, have introduced tougher measures to tackle the rising infection rates in our area. These measures are being introduced to protect each other.


As the number of people with COVID-19 in Wirral increases, play your part and help us avoid even further restrictions coming in for the area. These restrictions mean:

- Do not socialise with other people outside of your own household or support bubble in private homes or gardens

- Late night restrictions of operating hours to be introduced, with leisure and entertainment venues required to close between 10pm and 5am

- Hospitality venues will be restricted to table service only


Please also follow the below guidance to help slow the spread of COVID-19:

- Avoid socialising with anyone outside your own household in all public venues

- Holidays should only be taken with people within your own household or support bubble

- Only use public transport for essential purposes (such as travelling to school or work)

- Avoid attending amateur and semi-professional sporting events as spectators


If you have previously been advised to shield, please take special care during this time and be extra cautious. Whilst the government has not re-introduced the shielding programme in Wirral at this time, we would advise to steer clear of busy places and avoiding going to venues that are not COVID-19 secure.

Back to basics (wash hands, distance, face coverings etc)

It is important that residents take note of the above and continue with the basics – keep washing your hands regularly, keep a distance from others outside your household or support bubble, and wear a face covering when necessary.


Read more — 'COVID-19 Wirral Lockdown Restrictions - 22 Sept 2020'

Magenta Living appoint Liberty to provide gas servicing in major contract win

Liberty will deliver gas servicing, maintenance and installation services to over 13,000 homes owned by Wirral based housing association, Magenta Living.  The contract for gas service and repair is worth £1.6 million per annum over the next five years, with the opportunity of installation works in addition, taking the contract to a maximum value of £3 million per annum.  Magenta Living have worked with Liberty for over 13 years delivering smaller contracts, but this contract award will see Liberty expand its services with Magenta Living to deliver vital safety services to all of Magenta Living’s tenants. 


Ian Thomson, Executive Director for Assets at Magenta Living said: “I’m pleased that Liberty have been awarded the contract for gas servicing and repairs with Magenta Living. We have a great partnership with Liberty, and I know they pride themselves on ensuring our tenants remain safe and warm in their homes. Awarding Liberty the contract for the next five years offers both our tenants and colleagues assurances that we, along with Liberty, are committed to providing excellent services to our tenants with the main priority being ensuring safety in their homes.”


Property services business Liberty has secured 9 new contracts in the North West worth over £18 million. Seven further contracts with ForHousing will see Liberty’s repairs, maintenance and construction division, and heating and compliance division jointly deliver £2.95 million in planned improvement and routine maintenance programmes.  These will see Liberty completing re-roofing, balcony replacements, fire compartmentalization and fire safety system maintenance, roadside parking improvements, windows and doors renewals, asbestos removal, legionella works, high rise commercial boiler maintenance.


Ray Jones, Group Managing Director of Liberty, said: “These contract awards are great news for Liberty at a time when we are remobilising our services as the restrictions from the COVID-19 pandemic begin to lift.


“We’ve been working hard with our partners and clients during lockdown to ensure we can deliver work safely and in line with guidelines. As part of this we’ve taken the opportunity to look at our ways of working to make sure we continue to offer smart and straightforward services to meet clients’ needs as part of the new normal.


“We’re excited to be working with Magenta Living, ForHousing and Torus to deliver a wide range of work to keep their tenants safe, secure and warm in their homes.”


The final contract win for Liberty, is with North West growth and regeneration group, Torus, and is a £133,000 retrofit project to install innovative, eco-friendly, electrical water-filled heating systems to sheltered housing scheme Portland Gardens in Liverpool.  This scheme will reduce carbon emissions from the building and save their tenants money.


Liberty specialises in the full range of property services including reactive and planned maintenance across all technical disciplines, refurbishments, mechanical and electrical projects, construction and renewable energy.


For more information visit,

Read more — 'Magenta Living appoint Liberty to provide gas servicing in major contract win'

Keeping up with COVID: Magenta Living - Housing Digital

Our very own Transformation Director, Fiona Astor kicks off Housing Digital's new series, sharing insight into how Magenta Living responded to COVID-19, the impact on our customers & colleagues and how we worked together with digital innovation being faster than ever!

Read the full article here:

Or view it below using the scrollbars. 

Read more — 'Keeping up with COVID: Magenta Living - Housing Digital'

VOLA, Sefton CVS & the Include-IT Mersey Team win ERSA’s ‘Team of the Year 2020’ Award

Include-IT Mersey is a Digital Inclusion project funded by the European Social Fund and National Lottery Community Fund to support digitally excluded, workless people in the Liverpool City Region to learn essential IT skills to help them get into or closer to work.


Established in 2017, the project helps people to improve basic ICT and online skills, confidence and access to digital technologies, with the ultimate aim of supporting progression towards employment or further training, helping those furthest from the labour market to become more job-ready.


Led by Sefton CVS in partnership with VOLA Consortium and 14 other not-for-profit providers, the project has supported 1,299 socially and digitally excluded residents to upskill and move on in life in a more positive direction. 


Our Partners include: Age UK Wirral, Alt Valley Development Trust, Big Help Project, Everton Development Trust, Greenbank College, Granby Toxteth Development Trust, Independence Initiatives, Rotunda College, Speke Training and Education Centre, St. Helens Chamber, Torus Foundation, Halton & St Helens Voluntary and Community Action, Good Things Foundation, Worker’s Education Association. Magenta Living are proud to be part of the consortium, along with other Liverpool City Region Housing Associations, helping our communities to access the award winning support available.


Supported by a 48 strong project team, to date, 563 participants have progressed to work, further training or active job search, with 174 currently on programme, surpassing total project targets.


Project Manager Stu McGrory said “My Board, members, funders and strategic partners always tell me that we never shout about ourselves enough for the excellent, crucial work we do to support the city region’s most disadvantaged residents; and we have certainly never applied for an award before!


But in recent months, with the challenging circumstances presented by the Coronavirus crisis, the way I have seen my project team – at all levels – proactively spring in to action to change the ways we work to ensure continued remote support for learners during the lock-down, has just inspired and encouraged me, and filled me with pride!  I have genuinely thought ‘what a team. “



For the Include-IT Mersey project, Sefton CVS, founding member and host agency for VOLA’s management unit, stepped up as lead body, pulling together the partnership and successfully applying for a large NLCF/ ESF co-financed grant.


The project has a 6-strong central management unit, with 39 staff in the wider project team, spread across 14 delivery partners.  The vast majority are front-line delivery with some back office roles.  We also have 37 volunteer Digital Champions who support and enhance the work of the project, who are equally respected and embraced as project team members.


VOLA said “So why do we think we are such a good team?  For a range of reasons, including: A shared sense of ownership and common goal across all project team members of our mission to help socially and digitally excluded people to move on in life.  We are committed, proactive and professional people – at all levels - who really care about the learners we support.  We pride ourselves on having an extremely positive working culture apparent across all partners/project team members – with high levels of trust, flexibility and responsive, constructive engagement around performance management & problem solving.”


If you would like to know more about Include IT Mersey or to get onto the course then visit or call Magenta Living on 0808 100 9596 to be signposted to a Wirral based partner.

Read more — 'VOLA, Sefton CVS & the Include-IT Mersey Team win ERSA’s ‘Team of the Year 2020’ Award'

Anwyl Partnerships handover Magenta Living’s first Extra care Scheme in Wirral

Anwyl Partnerships, specialists in the provision of residential land and build developments, has handed over a £3.4million extra care development to Wirral based Magenta Living.


The Barncroft development in Pensby encompasses 21 apartments, built around a range of internal and external communal spaces to help maintain social interaction and support well-being for residents. A vegetable and shrubbery garden makes up part of the scheme, designed to provide a space where residents can meet and tend to the garden together. It also offers a Dementia friendly environment to help improve the quality of life of those affected residents.


The development is the first project Anwyl have delivered in partnership with affordable housing provider, Magenta Living, and helps to address the demand for high-quality over 55’s accommodation in the Borough. Further to delivering the requirements for extra care living, the project also represents a high quality and attractive architectural feature to the local area, having been designed to remain in-keeping with the neighbouring Pensby Hall.


Development on site during lockdown was recognised as essential works in order to achieve project hand over and residents are now set to move into their new apartments in the coming weeks.


Logo 'Anwyl Partnerships' Tom Anwyl, Managing Director at Anwyl Partnerships commented: “We’ve remained committed to progressing this project during the lockdown period to reach completion, as we recognise the urgent need for this type of housing. We’ve enjoyed a collaborative and close working relationship with the team at Magenta Living which has helped us realise our mutual wider objectives.


“This is a fantastic scheme, marking our first on the Wirral and we look forward to supporting the council’s plans by developing further projects of this nature here in the future. “

Barncroft Extra Care Scheme external picture with garden

Not-for-profit housing provider, Magenta Living own and manage just under 13,000 homes in Wirral and across the North West. Paul Anson, Executive Director of Growth at Magenta Living added:

“The completion of Barncroft Extra Care Scheme is a fantastic achievement especially given the recent challenges of the lockdown period. Anwyl Partnerships have delivered a great scheme that will provide much needed homes for people over 55 in Wirral and adds a second extra care scheme to Magenta Living’s development portfolio.  It is really important that we address the housing needs of an increasingly ageing population and offer independent living schemes like Barncroft Extra Care Scheme. I’m sure this scheme will provide a wonderful place to live and I’m looking forward to seeing our residents moving into their new homes soon.”

Read more — 'Anwyl Partnerships handover Magenta Living’s first Extra care Scheme in Wirral'

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