Our Performance

We aim to be open and accountable and to show you that our services are continually improving. To do this, we measure, monitor and publish our performance information.

If you would like to read this content in another way (like in a large font or another language) please get in touch with us: communications@magentaliving.org.uk

Your feedback matters. Please get in touch if you have any views on what we're doing well and what we can do better.
https://www.magentaliving.org.uk/feedback

Our Performance
  1. Annual Reports
  2. Complaints Performance
  3. Financial Statements and Value for Money Reports
  4. Tenant Satisfaction Measures

Regulatory Standards

Like all Housing Associations Magenta Living is assessed by the Regulator of Social Housing on how well we meet the regulatory standards.

Following each assessment the Regulator grades our governance processes (G), our viability (V), and how we meet the consumer standards (C).

Magenta Living are currently graded as a G1/V2 organisation.

We are proactively working towards the consumer standards and have not been assessed against these yet.

You can read our most recent assessment in full on the Regulator’s website here: Magenta Living - GOV.UK