
Our Emergency Response Team provides a security service, which includes:
Our CCTV cameras are monitored in our Control Room 24 hours a day, seven days a week, 365 days a year. There are 106 cameras in total which are located at all eight of our high rise buildings.
We monitor access to and from the high rise buildings, to make sure that no unauthorised person gains access to the blocks.
We work closely with Merseyside Police and alert them to any incidents which are spotted on CCTV.
Magenta Living CCTV control room Code of Practice - April 2017[pdf] 2MB
Privacy Impact Assessment - Hoole Road[pdf] 522KB
Privacy Impact Assessment - Lansdowne Road[pdf] 522KB
Privacy Impact Assessment - Crossways Estate[pdf] 136KB
We provide a response service between the hours of 4 pm and 12 am (midnight). This includes patrolling ASB 'hot spot' areas, responding to incidents at any of our properties, and providing a visual presence in our communities.
We regularly provide assistance to our Support Link service.
We also help provide extra security for vulnerable tenants. This can include fitting security lights or window locks.