Environmental Services

Our environmental services include cleaning, caretaking and neighbourhood support across all of our properties. The team is dedicated to keeping neighbourhoods green, clean and safe places, for all to enjoy.

Environmental Response Team

The Environmental Response Team will:

• Remove fly tipping
• Clean small amounts of graffiti
• Cut hedges
• Carry out weed spraying
• Assemble flat pack furniture
• Deliver mini waste stations.

They also carry out various environmental projects.

Mobile Cleaning Team

The Mobile Cleaning Team provides a fortnightly communal cleaning service to our low rise blocks of flats.

The cleaners also check for any maintenance issues within communal areas.

The cleaning team have define Service Standards [pdf] 1MB they work to, which are monitored by our Block Champions.

Site Management Officers (SMOs)

SMOs are based in our high rise blocks, and are available daily from 8am until 4.30pm.

SMOs deal with -

• All cleaning issues, both internal and external
• Minor repairs
• Visual checks, and report any maintenace issues
• All contractors attending sites.

Void Valeting Service

The Void Valeting Service ensures that our empty properties are cleaned within the target time, to a high standard, ready for a new tenant to move in to.

They also deliver pest control services, ensuring value for money.

For more information about any of our Environmental Services, please Contact Us.

Eye Spy

If you spot an issue that you want us to be aware of, please complete an Eye Spy Form below, and we will do our best to fix it!