Ways to get in touch
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MyMagenta
To report non-emergency repairs, pay your rent, or Check your rent balance, you can do this by using our online customer portal, MyMagenta.
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Email
contactus@magentaliving.org.uk For repairs, information and alternative formats
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0808 100 9596
Our contact centre is open for calls 24 hours a day. Please note between 8pm and 7am, it is emergency calls only.
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Facebook
Our Facebook page is a great way to keep up to date with what’s happening at Magenta Living. You can also private message us for non-emergency repairs. Mon-Fri, 9am to 5pm, excluding bank holidays.
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Partnership Building, Hamilton Street, Birkenhead, CH41 5AA
Our office is open Monday to Friday, 9am - 5pm Please Note If the reception is busy, please bear with us and you will be seen as quickly as possible.
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Provide feedback
- Raise a complaint - Submit a suggestion - Compliment a service/staff member
How to get to Magenta Living
Media Enquiries
Please use the form to send any media enquiries to Magenta Living's Communications Team. For any other enquiry, please use our General Enquiry form. If your enquiry is urgent please call our 24-hour Contact Centre on 0808 100 9596 and ask for the Communications Team.