Ways to get in touch

  • MyMagenta

    To report non-emergency repairs, pay your rent, or Check your rent balance, you can do this by using our online customer portal, MyMagenta.

  • Email

    contactus@magentaliving.org.uk For repairs, information and alternative formats

  • 0808 100 9596

    Our contact centre is open for calls 24 hours a day. Please note between 8pm and 7am, it is emergency calls only.

  • Facebook

    Our Facebook page is a great way to keep up to date with what’s happening at Magenta Living. You can also private message us for non-emergency repairs. Mon-Fri, 9am to 5pm, excluding bank holidays.

  • Partnership Building, Hamilton Street, Birkenhead, CH41 5AA

    Our office is open Monday to Friday, 9am - 5pm Please Note If the reception is busy, please bear with us and you will be seen as quickly as possible.

  • Provide feedback

    - Raise a complaint - Submit a suggestion - Compliment a service/staff member

General Enquiry Form

How to get to Magenta Living

Media Enquiries

Please use the form to send any media enquiries to Magenta Living's Communications Team. For any other enquiry, please use our General Enquiry form. If your enquiry is urgent please call our 24-hour Contact Centre on 0808 100 9596 and ask for the Communications Team.