Website accessibility statement
At Magenta Living, we want everyone to be able to use our website with confidence.
We are committed to making our website as accessible and inclusive as possible, so people can find information, understand it easily, and take action without barriers.
Website accessibility statement
At Magenta Living, we want everyone to be able to use our website with confidence.
We are committed to making our website as accessible and inclusive as possible, so people can find information, understand it easily, and take action without barriers.
How accessible this website is
We aim for this website to meet Web Content Accessibility Guidelines (WCAG) 2.2, level AA.
This means you should be able to:
change colours, contrast levels and fonts using your browser or device settings
zoom in up to 300 percent without the text spilling off the screen
navigate most of the website using a keyboard or speech recognition software
listen to most of the content using a screen reader
Where we are improving
We know some parts of the website may not yet be fully accessible. We are actively working to improve these areas.
For example:
some older documents may not work well with screen readers
some images may not yet have clear alternative text
some third party content may be harder to navigate
What to do if you cannot access something
If you find any part of this website difficult to use, we want to know.
You can contact us and we will:
provide the information you need in a different format
help you complete what you are trying to do
use your feedback to improve the website
If you are not happy with how we respond to your accessibility request, you can contact the Equality Advisory and Support Service (EASS). They support people who feel their accessibility needs have not been met.
Keeping this statement up to date
This accessibility statement was last reviewed on 21/04/26
Alterative Formats
We can provide information in a range of alternative and accessible formats.
If you are not sure what format would help, just let us know and we will talk it through with you.
You can ask for information in a different format at any time. If it helps, we can also note your preference on our system so you do not have to ask every time.If you are struggling to access information or services, please get in touch.We are here to help and will always try to find a solution that works for you.
Easy Read
Easy Read information uses; Short sentences clear headings, simple words and helpful images. This format can help if you find long or detailed text difficult to read or understand.
Large print
Large print uses bigger text and clearer spacing to make information easier to read.
If you need a specific font size, tell us what works best for you.
Audio
We can provide information as audio so you can listen instead of read.
This can be helpful if you have a visual impairment, find reading difficult, or simply prefer to listen.
Braille
Braille versions of some documents are available on request.
Let us know what information you need and we will arrange this for you.
Different languages
If English is not your first language, we can provide information in other languages where possible.
We can also arrange interpreting support for some appointments or conversations.
Digital and online formats
We aim to make our digital information as accessible as possible.
This includes; Clear layouts, plain language, content that works with screen readers.
If something on our website is not working for you, please tell us so we can improve it.