How you can get involved?
Empowering people is our purpose and that's why we offer various ways for customers to get involved, have a voice and provide feedback. This holds us to account and helps shape our services.
We are constantly looking to engage with customers who want to give us their views and feedback about how we do things here at Magenta. This can be as simple as completing a survey, right up to being on a Committee to influence how we work, with lots of options in between.
The easiest way to get involved and provide your feedback is to sign-up to our new platform for customer involvement and research Magenta Voice.
Here are some of the ways you can get involved...
Customer-led committee that works alongside our Board and senior leadership team to ensure customer views are part of the decision-making process at the highest level. Read more about Magenta Customer and Communities Committee here.
Brings together Magenta Living customers and community organisations, to share more about the services and what’s available in the wider community and how you can be supported through effective partnership working.
Provide feedback on our services, helping to shape them and ensure they are fit for purpose.
We offer lots of ways to volunteer and this is a great way to keep yourself active, meet new people and learn new skills.
Customers living in our high-rise and low-rise accommodation, who contribute to and enhance their community by providing feedback about where they live and share ideas with us.
A Neighbourhood Champion is passionate about the street, area or community where they live and someone who wants to create a positive impact.
Magenta Voice is our new platform for customer involvement and research.
It offers a range of features to enhance your experience and engagement as a valued Magenta customer through:
Feedback Sharing: Easily provide your insights and opinions on our products and services through monthly polls, surveys and discussion forums. Your feedback helps us understand your needs and improve our offerings.
Research Participation: Join exclusive research studies and contribute to our understanding of customer preferences and needs. Your participation is invaluable in driving innovation.
Collaborative Projects: Work with our team on projects that matter to you. See your ideas come to life and make a real impact on the development of our services.
Visit Magenta Voice to sign up, it's really easy to do. We're looking forward to your participation and valuable contribution.