We want you to feel safe, comfortable and supported in your home. 

Property services covers the things we look after to keep your home in good condition, now and in the future. If something has gone wrong and needs fixing, you can report a repair quickly and easily using the links below. 

What Magenta Living looks after 

We are responsible for maintaining your home and shared areas. This includes: 

  • Repairs and maintenance to your home 

  • Safety checks, such as gas and electrical inspections 

  • Damp and mould issues 

  • Planned work, like new kitchens or bathrooms when they are due 

  • Cleaning and caretaking in shared spaces 

Property Care colleague

Need something fixed? 

If something in your home needs repairing, the quickest way to report it is: 

  • Online using MyMagenta 

  • By phone if it is urgent or an emergency on 0808 100 9596

You can find out what counts as an emergency, how long repairs usually take, and what happens next on our repairs page.

Reporting Repairs
Property Care Colleague

Aids and adaptations

If you need changes to your home to help you live safely and independently, we work with your local council to support this. This can include things like grab rails, ramps or level access showers.

Contact us

If you are unsure which service you need, please get in touch and we will help point you in the right direction. We are here to support you.

Find out more