Have Your Say on Our Leaseholder Management Policy

Are you a Magenta Living leaseholder? Sign up to Magenta Voice today and have your say.

We’re reviewing our Leaseholder Management Policy and would like to hear your views.

By joining Magenta Voice, you can take part in our consultation and tell us what you think about the policy. Your feedback will help us make sure it is clear, fair and reflects the needs of our leaseholders.

Read the Policy

Before sharing your views, please take a moment to read the policy below:

Leaseholder Management Policy

Why We’re Asking for Your Feedback

We want to make sure the policy clearly explains what leaseholders can expect from Magenta Living and the responsibilities of both Magenta Living and leaseholders.

We want to make sure the policy:

  • Is clear and easy to understand

  • Clearly explains Magenta Living’s and leaseholders’ responsibilities

  • Gives leaseholders a meaningful opportunity to have their say on decisions that affect them

  • Clearly explains service charges and how disputes can be raised

  • Supports the effective maintenance of buildings and estates

  • Clearly explains major works, associated costs and financial arrangements

  • Provides clear information about improvements, lease breaches and access requirements

  • Gives prospective leaseholders enough information about their rights, responsibilities and potential costs

By sharing your views, you’ll help us identify anything that is unclear, missing or could be improved.

Sign Up Today and Have Your Say

If you’re a Magenta Living leaseholder, sign up to Magenta Voice today to take part in the consultation and share your views.

It’s your opportunity to tell us what you think about the policy and help us make sure it is clear, fair and reflects the needs of our leaseholders.

How to Sign Up

  • Visit Magenta Voice

  • Select Register to create an account

  • You’ll receive an email to confirm your registration (check your junk folder if needed)

  • Once registered, follow the link to the Leaseholder Management Policy Consultation

  • Complete the survey and submit your feedback

Survey Details

Opens: Thursday, 5 November 2026
Closes: Thursday, 26 November 2026

What Happens Next

Once the consultation closes, we’ll review all feedback and use it to help inform the final policy.

Thank you for taking the time to share your views. Your feedback will help us make sure the Leaseholder Management Policy is clear, fair and reflects the needs of our leaseholders.

Did You Know?

You can access Magenta Voice as a web app on your phone or tablet.

Installing the app gives you a quicker and easier way to take part in surveys and share your feedback.