Every year, Magenta shares a clear and honest look at how we're doing. Our Annual Reports explain what we've achieved, what we've learnt, where we need to improve and how we're investing in safer and better homes for our customers.
Through feedback, our customers have helped shape the 2025/26 Customer Annual Report, making sure we've included what matters to them, what they find interesting and want to know more about.
The report gives a clear overview of our performance, our main priorities and our future plans. We keep the language clear so it's easy to understand without any jargon.
All our reports are available in alternative formats, please contact us if you would like a copy sharing with you.
