Magenta Living have employed an external organisation IFF (Voluntas) to undertake surveys on our behalf. This helps us get independent feedback so we can understand the needs of our customers now and in the future.
If you are contacted by IFF (Voluntas) and you are concerned about their identity, please call our Contact Centre on 0808 100 9596 where our advisors will be happy to assist.
IFF (Voluntas) will never ask you for personal or financial information. If you are asked for this information, please end the call and contact us on 0808 100 9596
For more information on being fraud aware, please visit the Action Fraud website https://www.actionfraud.police.uk/individual-protection
To view Magenta Living's privacy policies, please visit: www.magentaliving.org.uk/privacy