News

With the safety of our customers and colleagues in mind, please see our service update below.

We will continue to review our service offering based on government advice and guidance...

After months of lobbying and networking by Maureen Davies, Environmental Services Manager and Steve Owens, Neighbourhood Housing Officer, the council-owned derelict allotment site on Tollemache Road has finally been brought back to life again.

Magenta Living has once again been recognised in achieving the Customer Service Excellence (CSE) accreditation against the standards set by The Centre for Assessment, in accordance with the requirements of the Cabinet Office’s Customer Service Excellence Standard.

The CSE quality mark aims to make a real difference to service users by encouraging organisations to focus on their individual needs and preferences. The five criteria of Customer Service Excellence that we were assessed against are: Customer Insight; The Culture of the Organisation; Information and Access; Delivery and Timeliness and Quality of Service.