News

Magenta Living has once again been recognised in achieving the Customer Service Excellence (CSE) accreditation against the standards set by The Centre for Assessment, in accordance with the requirements of the Cabinet Office’s Customer Service Excellence Standard.

The CSE quality mark aims to make a real difference to service users by encouraging organisations to focus on their individual needs and preferences. The five criteria of Customer Service Excellence that we were assessed against are: Customer Insight; The Culture of the Organisation; Information and Access; Delivery and Timeliness and Quality of Service.

Construction work at Halton Court, a 119-unit residential scheme in Runcorn being delivered by Anwyl Partnerships, is making solid progress with the main drainage infrastructure and central spine road now in place, paving the way for further progress. 

Wirral’s emergency food support arrangements will change next week as the Government’s shielding programme comes to an end.

Community Regeneration Lead Officer Sally Ross in her interview with HACT about how she became an example of best practice for her work to engage young people at risk of unemployed.

Bamboo, a local letting and sales agent, was established in 2016 as a joint venture between housing associations Torus and Magenta Living. Bamboo was set up as a commercial entity, allowing its parent organisations to generate a surplus to be used solely to reinvest back into the communities they both serve.

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We are thrilled to say that we are one of only 17 landlords in the UK that have formally obtained Silver accreditation and that we have achieved this in our first year of application!

During the week leading up to half-term, 340 free food hampers and 170 activity packs have been successfully delivered to families in need within the Moreton area. Moira McAdam, a community volunteer at the Sandbrook Community Centre and Kevin Moran, Site Management Officer at Magenta Living’s high-rise Sunningdale block, worked with a local team of volunteers to put together and deliver food packs to each school involved.

Magenta Living has received national recognition for the way we deal with anti-social behaviour (ASB) by gaining the prestigious, independent Housemark ASB accreditation...