Standing Together Against Hate Crime and Anti-Social Behaviour
Everyone deserves to feel safe, respected, and supported in their home and community. That's why we're proud to raise awareness about Hate Crime Awareness Week and reaffirm our commitment to tackling anti-social behaviour (ASB) across our neighbourhoods.
What is Hate Crime?
Hate crime is any criminal offence that is motivated by hostility or prejudice towards a person's:
- Race
- Religion
- Disability
- Sexual orientation
- Transgender identity
It can take many forms, including:
- Verbal abuse or name-calling
- Threats or intimidation
- Graffiti or damage to property
- Physical violence, including sexual violence and arson
If you or someone you know is affected by hate crime, it's important to speak up. You are not alone, and support is available.
Support Services for Victims of Hate Crime
We work closely with a range of organisations to ensure victims of hate crime receive the help they need:
Stop Hate UK - 0113 293 5100
Anthony Walker Foundation - 0151 236 2879
Community Safe - hello@communitysafe.co.uk
Switchboard LGBT+ - 0300 330 0630
Daisy UK - 0151 261 0309
Victim Care Merseyside - 0808 175 3080
Wirral Islamic Cultural Centre - 07707 378919
Citizens Advice Hate Crime Support - 0151 522 1400 ext 5006
You can also report hate crime anonymously via Crimestoppers on 0800 555 111.
How to Report Anti-Social Behaviour (ASB)
ASB can leave people feeling alarmed, harassed, or distressed. We take ASB seriously and offer multiple ways for our customers to report incidents:
Use the Online ASB Reporting Form
Report ASB Online
Download the ReMOTE Reporting App
Available on the App Store and Google Play
You can upload photos, videos, audio, and GPS locations directly from your phone.
Learn more: ReMOTE Reporting App
Call Our Contact Centre (24/7)
0808 100 9596
Our team will take your report and pass it to the Neighbourhood Housing team.
You'll be contacted within 3 working days, or 1 working day for serious high-risk cases (e.g. hate-related, domestic abuse, violence, arson).
Please note: If a crime is taking place, please contact the police in the first instance who will be able to respond quickly in emergency situations.
Together, We Make Communities Safer
We're proud to support Hate Crime Awareness Week 2025 and the national campaign #MakingCommunitiesSafer. Through partnerships with Merseyside Police and community organisations, we're working to build stronger, safer, and more resilient neighbourhoods.
If you're experiencing or witnessing hate crime or ASB, don't hesitate to report it. Your voice matters, and we're here to support you every step of the way.