News

We are beginning the recruitment of a Chief Customer Officer, a new role that will help us make sure customers are represented at every level of the organisation. This role will replace our Chief Operations Officer. It reflects our commitment to put customers and communities at the heart of every decision we make.

Winter has arrived, bringing colder temperatures and the potential for icy conditions. We want to help you keep your home safe, warm, and comfortable throughout the season. Here are some essential tips to get your home winter-ready.

A new public health campaign, Think Chlamydia, supported by Magenta Living, has launched across Wirral to encourage young people to take greater responsibility for their sexual health.

As the festive season arrives, we want to thank our customers for being part of the Magenta Voice community. Your involvement, ideas, and feedback have helped us shape a better service for everyone. Whether you've joined a survey, shared your thoughts - you've made a real difference!

We're delighted to share that the Regulator of Social Housing has published its latest judgement on Magenta Living, and we've kept our top Governance rating of G1 and a strong financial rating of V2 for 2025.

Bidston Rise Community House is now home to one of Penguin Books' Little Book Stops, a nationwide initiative bringing the joy of reading to communities across the UK. Our Book Stop is one of just 90 installed nationally, and it's already sparking excitement locally.

We all love a phone upgrade, however here at Magenta, that means more than more data and unlimited texts. This upgrade to our phone and customer service systems makes it quicker and easier for you to get the help you need.

Christmas should be a time to celebrate and spend time with friends and family. But for those living alone or struggling financially the festive season is anything but jolly. We've pulled together some resources to help.