The ReMote Reporting App
Our ReMote reporting app allows you to report incidents of anti-social behaviour (ASB), Magenta Living tenancy breaches or to let us know if you are concerned about someone living in one of our properties. The app is free and easy to use and can be accessed from anywhere with an internet connection via your smartphone or tablet.
When making your report on the app, you can upload and record:
- Photos
- Video files
- Audio files
- Locations using GPS
Signing up to the ReMOTE app:
- To start, you need to download the ReMOTE Reporting App from where you download your apps - either the App Store or the Google Play Store. Search for ‘ReMOTE Reporting’ then click ‘Get’
- Once downloaded, go into the app. It will ask if you have a QR code. If you do, say Yes and scan the code below to begin your sign-up process.
- Once connected, you will be taken through the sign up process and once completed you’ll be ready to use the app.
- If you can't scan the QR code, please contact us at 0808 100 9596 or asbreports@magentaliving.org.uk.
From downloading the app to creating a new report, these videos will walk you through each process step-by-step.
ReMOTE Reporting App - YouTube
We appreciate that not everyone has access to a smartphone or tablet, and you can still report cases of ASB or any concerns you have to us by calling 0808 100 9596 or filling in our ASB reporting form here: https://www.magentaliving.org.uk/asb
Creating your account
Follow these east, step-by-step instructions to create your account...
- When you come back to the log in page, select New Account
- Next fill in your details; first & last name, address and contact number
These details will allow us to contact you quickly. - Once you have entered these details, pop in your email address and set your password
If you want to receive case updates via email, tap the option below - Click Register and you’re set up!
If you're having any issues with our ReMote App please drop us an email at asbreports@magentaliving.org.uk