We understand that to make your home meet your needs, you might like to make some homely alterations. When it comes to making changes in your home, there are a few things you need to know. Below you will find information on what you can and can't do in your home. If you have any doubts, please contact us using the form below.
If the proposed alterations to your home will affect the structure of the property, or its appearance, you must first obtain written permission from Magenta Living and potentially separate consent from your Local Authority’s Planning Department to ensure all intended improvements comply with regulations.
If the alteration changes the number of bedrooms in the property then this may impact on your rent.
When work is completed, you will need to notify Magenta Living and allow us to carry out an inspection within a reasonable timescale after the works are finished. We will also need to see copies of any appropriate certification. During the works, you are liable to repay any repair costs that might arise, including any damages affecting a third party. If the completed alteration differs from agreed plans then you could be asked to change this to the agreed specification at your own cost. With any alteration you make, you are responsible for the ongoing maintenance and cost of any future repairs. At the end of your tenancy, should you vacate the property in the future, alterations can only remain if they were agreed with Magenta Living. Failure to re-instate original fittings, or return alterations to their original condition if instructed may result in the costs of any repair works required being recharged to you.
If you do not get permission before making changes, or proceed with changes despite a refusal, you may:
Please do not start work until you have our written permission. We may need to visit you before agreeing to your request. Complete the following form and we will acknowledge your request within five working days.
Email contact in the first instance is preferable, as it will allow us to communicate quickly with you rather than incurring delays with other communication channels
Magenta Living cannot make any contribution towards the costs of improvements, planning application or building control costs on tenanted, shared ownership or leasehold homes.
An administration fee will be payable for considering your request. We will let you know how much this is when we receive your application and check the permissions needed. Each scenario may attract a differing fee, dependant on the complexity of the proposal.